Kagoshima Sencha Set _ Niiyamm-en

The case customer wish returne or exchange at customer request, we set the policy that customer have resposible to pay for the shipping charges.

We accept returns only for items that are unused and only for the packaging materials keep the same condition when customer purchased.

We kindly ask please be sure to open and check the size and materials when the item arrived.

Even if it is an unused item, it will be customer request in the case to return or exchange products due to the difference in size, design or color image.

We kindly ask that depending on the performance and settings of your browser and monitor, the color and texture of the product may differ slightly from the actual product. Please understand in advance.

• We kindly ask customer will pay delivery charge
• Carier : Japan Post
• Service type : "International e-packet" delivery
• If size and weight are over the defined International e-packet service, other service of Japan Post will be used. When it happened, we'll inform customer this by email.
• Normally it takes following lead time after we received order confirmation by this service.

• For Europe incl. U.K. : 5-9 days
• For Asia : 4-12 days
• For North America : 7 -11days
• For South America : 7 - 9days
• For Oceania : 7 - 8days
• For Africa : 9 - 10 days

# Above standard lead times may be changed depend on the case delay or suspended of airline, or including weekend days.